Privacy
Terms of use and confidential processing of personal data
Privacy declaration
NV VANTYGHEM (hereinafter “we”) with address Torhoutbaan 1, 8480 Ichtegem is the owner of the website www.vantyghem.com. This is a public website on which the promotional information of NV VANTYGHEM is published.
We like to take care of our guests. Taking care of the personal data you share with us is an important part of this. This privacy statement explains how we use your data to offer you a better and inspiring user experience.
Protection of your privacy – responsible processor
NV VANTYGHEM is responsible for the processing of personal data on the website www.vantyghem.com (hereinafter: “the Website” or www.vantyghem.com and undertakes to respect and protect the confidential nature of your personal data.
The "confidential" processing means that we process your personal data "confidentially" in accordance with the current legal national and international provisions, including the Belgian law of 8 December 1992 on the protection of privacy (BS, 18 March 1993), as amended by the law of December 11, 1998 (BS, February 3, 1999) and the General Data Protection Regulation from its entry into force on May 25, 2018. For example, no personal data such as address, e-mail, telephone and fax number, demographic data or identification data will be processed without you would have given permission for this processing and without knowing the purpose of this processing.
Registration of personal data
You can freely visit the website www.vantyghem.com and consult all available information about NV VANTYGHEM, the products and their prices without having to provide any personal data.
Whenever you provide personal data, we will treat it in accordance with the policy described here and the legal obligations regarding the processing of personal data.
Confidential processing of the data
The personal data that NV VANTYGHEM collects is stored in a secure environment that is not accessible to the public. The file can only be consulted by a limited number of people employed by NV VANTYGHEM. The information will be processed solely for internal purposes.
NV VANTYGHEM generally does not pass on personal data to third parties, except to comply with legal obligations and in the event of an explicit request from the judicial authorities or police services.
NV VANTYGHEM does NOT sell your data to third parties.
Which personal data are processed?
- Your email address including interests when registering for our newsletter on the Website.
- Your e-mail address, reason, first name, last name, telephone number, message (possibly also data from category 2 if you choose to create an account and category 3 if you choose to subscribe to the newsletter) when making a contact request on the Website.
- The data we keep below is: no personal data. We keep track of:
- A session cookie is set for non-logged in users that keeps track of whether the visitor is logged in or not. This session cookie also keeps track of which search parameters the visitor has searched for, but only so that he can return to the previous page via "Back to overview". Favorites for a non-logged in user are also saved here. This session cookie remains valid only for the duration of the visitor's browser session - until it expires - and is not stored anywhere permanently.
- A cookie is set to track whether or not the user has clicked away from the slide-out at the bottom of the page. This is to ensure that it does not continue to appear after clicking away.
- A cookie is set if the user is not logged in for technical reasons. This cookie does not contain any personal data.
Purpose of processing personal data (cf. above-mentioned category of data)
- Category 1 The management of your account on the Website with a view to using our website, with the legal basis for the execution of an agreement requested by you. And if indicated by you, also sending direct marketing, with your explicit prior consent as the legal basis. If health-related data you provide is used for direct marketing, this will of course only be done with prior permission.
- Category 2 Sending you direct marketing, newsletters, promotions and promotions, with your explicit prior consent as the legal basis. If health-related data you provide is used for direct marketing, this will of course only be done with prior permission.
- Category 3 and 4 The delivery and invoicing of products ordered by you, with the legal basis for the execution of an agreement that you requested.
- Category 9 To guarantee security and availability, with the legitimate interest of NV VANTYGHEM to continuously improve the Website and services as the legal basis.
- Category 10 To control spam with the legitimate interest of NV VANTYGHEM to continuously improve the Website and services as the legal basis.
- Category 11 To guarantee safety with a view to the prevention, detection and prosecution of criminal offenses with the legitimate interest of NV VANTYGHEM as the legal basis.
- Category 13 Providing and improving this Website and including data in anonymous statistics from which the identity of specific persons or companies cannot be determined, with the legitimate interest of NV VANTYGHEM to continuously improve the Website and services as the legal basis.
Google Analytics
A cookie from the American company Google is placed via our website as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the Website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have allowed Google to use the obtained analytics information for other Google services.
The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
Retargeting cookies
We use so-called retargeting cookies. This allows us to show advertisements on third-party websites based on your previous visits to our website. We use Facebook Pixel for this.
The information they collect is anonymized as much as possible. The information is transferred to and stored by Facebook on servers in the United States. Facebook states that it adheres to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.
About deleting cookies
More information about enabling, disabling and deleting cookies can be found in the instructions and/or using the Help function of your browser.
Some tracking cookies are placed by third parties. You can delete these cookies centrally via Your Online Choices so that they are not placed back on a third-party website.
Other social media features
Our website(s) and mobile app(s) features include social media features such as Twitter, Google+ and Pinterest, which have their own privacy statements.
Make sure you read their terms and conditions and privacy statement carefully before entering any personal data; we accept no responsibility or liability for these features.
Authorization for processing
If NV VANTYGHEM wishes to process your personal data for other purposes or wishes to pass it on to organizations or companies with which the organization collaborates, NV VANTYGHEM will ask you for your explicit consent and you can object to this.
Duration of processing
This data is processed by us for the duration necessary for the purposes described above.
Profiling
The processing of your personal data does NOT include profiling. This implies that we do NOT build a profile about you based on the personal data you provide to us so that we can provide you with appropriate advertisements and proposals. However, you will in no way be subject to automated decision-making based on this profile.
Your rights
- Right of access and inspection
You have the right to view the data that NV VANTYGHEM has registered about you and to have any inaccurate or incomplete data corrected. Furthermore, you can request at any time that your personal data be deleted from the NV VANTYGHEM file.
- Right to unsubscribe, correct, supplement and delete personal data
You are free to decide whether or not to share your personal data with the Website.
If you do not want to receive information from NV VANTYGHEM (anymore), you can unsubscribe at any time (via unsubscribe) or by e-mail info@vantyghem.com or by letter Torhoutbaan 1, 8480 Ichtegem stating your name, postal address and email.
You will still receive service-related messages from us, such as important information about the use of our products or services.
In addition, you always have the right to request us to correct, supplement or delete your personal data. You acknowledge that if you refuse a communication or request to delete personal data, certain services and products will not be available.
- Right to object
You also have a right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case you do not have to give reasons.
- Right of free data transfer
You have the right to receive your personal data processed by us in a structured, commonly used and machine-readable form and/or to transfer it to other controllers.
- Right to withdraw consent
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
- Exercising your rights
You can exercise your rights by contacting us, either by email to info@vantyghem.com, by post Torhoutbaan 1, 8480 Ichtegem or by using the CONTACT US/CONTACT/… section on the Website.
- Right to file a complaint:
If you have a complaint, we ask you to contact NV VANTYGHEM directly via info@vantyghem.com or 051 58 29 92. We will take all possible measures to address your concerns regarding the processing of personal data.
You have the right to file a complaint with the Belgian Privacy Commission:
Commission for the Protection of Privacy, Drukpersstraat 35, 1000
Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: commission@privacycommission.be .
This does not affect a provision before a civil court.
If you suffer damage as a result of the processing of your personal data, you can file a claim for damages.
Security
We have developed security measures that are adapted at a technical and organizational level to prevent the destruction, loss, falsification, modification, unauthorized access or notification to third parties of personal data collected in error, as well as any other unauthorized processing of this information.
Under no circumstances can we be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
You must comply with the security regulations at all times, including by preventing any unauthorized access to your login and password. You are therefore solely responsible for the use made of www.vantyghem.com from your computer, IP address and your identification data, as well as for its confidentiality.
Access to data
In order to process your personal data, we grant access to your personal data to our employees.
We guarantee a similar level of protection by making contractual obligations enforceable on these employees and appointees, which are similar to this Privacy Statement.
In order to be able to offer the services and products you require, we may share your personal data with the providers of the final travel services in the case of package holidays.
We also work with carefully selected suppliers who perform certain tasks for us (e.g. IT).
When we share personal information with other organizations, we require them to keep the information secure and prohibit them from using the information for their own marketing purposes.
We only share the personal data that our suppliers and partners need to offer you and/or us their services with the legal basis for the execution of an agreement requested by you and/or us.
Copyright
No texts or images may be reproduced in any way from this website without the express permission of NV VANTYGHEM.
Changes to this Statement
This Statement supersedes all previous versions. We may change this Statement at any time, so please check our website(s) regularly to check for updates. If the changes are significant, we will place a clear notice on our website(s) and, if applicable, also communicate the changes electronically.